Another Reason to Boycott Best Buy
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From: Bill on 10 Jun 2010 21:25 On 6/10/2010 10:53 AM, Scott in SoCal wrote: > Last time on misc.consumers, Bill<billrubin(a)prodigy.net> said: > >> On 6/10/2010 12:02 AM, Scott in SoCal wrote: >>> >>> If the clerk can't find the item when you're standing right there >>> in the store, how will he magically be able to find it just >>> because you ordered it online? >> >> Because, as I have said multiple times now, when you place the >> online order with Best Buy, they need to pull the product and put >> it up at customer service for pickup. Doing so triggers an email to >> the buyer saying that the order is available for pickup. They >> specifically tell you not to go to the store until you get this >> email saying that it's ready. > > You never said anything about an email in your previous posts. Yes, I did, in my post from 8:24pm last night: > Once again, this is why you order online for in-store pickup. Best > Buy will email you when the item is pulled and ready for pickup, or > they will tell you that it is not in stock. And from your other post: > Bottom line, online ordering for in-store pick-up is not the panacea > you seem to think it is. It may not be perfect, but it's sure better than driving 30 miles after seeing that the website claims it's in stock and then complaining about them not having it. Bill
From: The Real Bev on 14 Jun 2010 00:06
On 06/11/10 06:58, Scott in SoCal wrote: > Last time on misc.consumers, Bill<billrubin(a)prodigy.net> said: > >>On the bottom of the first page on the site, it clear states (albeit in >>fine print) > > Ah, yes, fine print: a classic trap for the unwary. > > Tell me, why do businesses like car stealerships use fine print? Is it > because they want to make sure you're aware of the information > contained therein? No, it's to avoid wasting paper. I'm sure they want you to know all the rules that apply to the transaction, and to ensure that they include ALL of them they have to use tiny print. They save on ink by printing in light gray rather than black, and pass the savings on to the customer. I would have thought it was obvious. > An honest, above-board business doesn't play games with font sizes - > they're upfront with their prices and their policies. Of course, an > honest, above-board business doesn't play pricing games, either. Whenever I see small print I figure my only options are to use or not use the service I'm considering. Just like checking into a hospital or seeing a doctor. Most of the time things work out OK. Most of the time... -- Cheers, Bev ********************************************** "I've had a Lucas pacemaker for years and have never experienced any prob |