Att.net High Speed Internet (A T & T)
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From: Al on 19 Jan 2010 16:50 A few months ago, I switched to att DSL high speed Internet. I have been somewhat disappointed with att.net as follows: 1. They stopped furnishing a newsgroup server. 2. Their Internet home page is loaded with advertising and spam and takes up a significant portion of the screen. Some is the pop up kind and I can't turn most of it off. 3. If you wish to email them for support, you can't. You can call them. The DSL part is working OK, but this other stuff in annoying. Al
From: Bill on 19 Jan 2010 21:11 On 1/19/2010 4:50 PM, Al wrote: > A few months ago, I switched to att DSL high speed Internet. I have > been somewhat disappointed with att.net as follows: > 1. They stopped furnishing a newsgroup server. Many ISP's stopped this because they were getting hassled by the NY Attorney General for providing access to inappropriate material. It was easier to drop a service they probably wanted to stop providing anyway (due to cost and low usage) than to try to fix a problem that wasn't theirs in the first place and which was almost impossible to solve. Verizon did the same thing. A victory for everyone but the user. > 2. Their Internet home page is loaded with advertising and spam and > takes up a significant portion of the screen. Some is the pop up kind > and I can't turn most of it off. So change your home page to something else like Google. > 3. If you wish to email them for support, you can't. You can call them. Better than the other way around. > The DSL part is working OK, but this other stuff in annoying. > Al You're paying for the Internet access, the rest of it is not that important. So long as it's reliable and works at the speed you're paying for, you should be happy. Bill
From: The Real Bev on 19 Jan 2010 22:59 Bill wrote: > On 1/19/2010 4:50 PM, Al wrote: >> A few months ago, I switched to att DSL high speed Internet. I have >> been somewhat disappointed with att.net as follows: >> 1. They stopped furnishing a newsgroup server. > > Many ISP's stopped this because they were getting hassled by the NY > Attorney General for providing access to inappropriate material. It was > easier to drop a service they probably wanted to stop providing anyway > (due to cost and low usage) than to try to fix a problem that wasn't > theirs in the first place and which was almost impossible to solve. > Verizon did the same thing. A victory for everyone but the user. > >> 2. Their Internet home page is loaded with advertising and spam and >> takes up a significant portion of the screen. Some is the pop up kind >> and I can't turn most of it off. > > So change your home page to something else like Google. Or your bookmarks file. Why would anybody choose anything else? >> 3. If you wish to email them for support, you can't. You can call them. > > Better than the other way around. Worse than useless is a 'chat' function for support. You lay out your problem in a few lines and five minutes later the droid comes back with something as basic -- and probably irrelevant --as "are you having trouble with email?" They're not stupid, they're evil. >> The DSL part is working OK, but this other stuff in annoying. >> Al > > You're paying for the Internet access, the rest of it is not that > important. So long as it's reliable and works at the speed you're paying > for, you should be happy. And there's always eternal-september.org. Fast and free. -- Cheers, Bev Far away in a strange land
From: Rod Speed on 19 Jan 2010 23:31 Al wrote: > A few months ago, I switched to att DSL high speed Internet. I have been somewhat disappointed with att.net as > follows: > 1. They stopped furnishing a newsgroup server. news.individual.net costs peanuts and is very reliable indeed. Only real lack is binary groups. > 2. Their Internet home page is loaded with advertising and spam and takes up a significant portion of the screen. > Some is the pop up kind and I can't turn most of it off. I dont go anywhere near my ISP's home page. You can set that to anything you like. > 3. If you wish to email them for support, you can't. You can call them. Very few respond very quickly to emails anyway. > The DSL part is working OK, but this other stuff in annoying. All of it is trivially fixable.
From: SMS on 20 Jan 2010 05:21
Al wrote: > A few months ago, I switched to att DSL high speed Internet. I have > been somewhat disappointed with att.net as follows: > 1. They stopped furnishing a newsgroup server. That's why I switched to another DSL provider. The other provider is the same price, but provides a newsgroup server (their CEO even posts on local groups) as well as VPN termination, two very useful services that AT&T does not provide. |