From: Niel J Humphreys on
"Chris Lapthorn" <chris.lapthorn2(a)ntlworld.com> wrote in message
news:1Weln.327385$DL1.267313(a)newsfe25.ams2...
>
> "petrolcan" <petrolcanSPAM(a)gmail.com> wrote in message
> news:MPG.25ff706d9dccbcc0989c83(a)text.news.virginmedia.com...
>> In article <MPG.25ff7011a565162a989c82(a)text.news.virginmedia.com>,
>> petrolcan says...
>>>
>>> In article <HFcln.229582$X_6.98693(a)newsfe22.ams2>, Chris Lapthorn
>>> says...
>>> >
>>> > Hi
>>> >
>>> > My daughter has asked me to return an Ebay item (a buggy) weighing
>>> > 17kg but
>>> > measuring 71x48x96cm through our DPD contract at work. However, this
>>> > is
>>> > outside their size limit (they charge an arm and a leg for anything
>>> > that
>>> > volumes over about 30kg) and I'm having no luck finding a company who
>>> > will
>>> > do it for about a tenner, which is twice what we would pay if it was
>>> > within
>>> > the limit. It's going from Hampshire to Essex.
>>> >
>>> > Any suggestions for companies that don't bother too much about volume?
>>> > I've
>>> > looked at Parcel2Go, Interparcel and a few others.
>>>
>>> I'd look at the method of how was it sent in the first place.
>
> It arrived with DHL and my daughter paid �11 to the seller for delivery.
> Unfortunately it arrived damaged and it has to go back. The seller is not
> too chuffed and I suspect wouldn't be sorry if my daughter had to pay a
> small fortune to return it.

Just because your daughter paid �11 for delivery (which would include
packing materials I imagine) does not mean the seller paid that. It's highly
lilkely that the seller paid a lot more than that but swallowed the extra as
�11 is what he advertised.

> Just looked at Myhermes but maximum weight seems to be 15kg (might have
> got around that) but volume/girth is too great.
>
> Best offer I have had is �17.61 with Parcel2Go Large service.

That's very cheap, cheaper that I was expecting. I must admit I laughed to
myself when your initial post asked for a service for under a tenner for
something that large.


From: Chris Lapthorn on

"Niel J Humphreys" <admin(a)sznzozwdzoznzczozmzpzuztzezrzs.co.uk> wrote in
message news:hn3u6p$26km$1(a)energise.enta.net...
> "Chris Lapthorn" <chris.lapthorn2(a)ntlworld.com> wrote in message
> news:1Weln.327385$DL1.267313(a)newsfe25.ams2...
>>
>> "petrolcan" <petrolcanSPAM(a)gmail.com> wrote in message
>> news:MPG.25ff706d9dccbcc0989c83(a)text.news.virginmedia.com...
>>> In article <MPG.25ff7011a565162a989c82(a)text.news.virginmedia.com>,
>>> petrolcan says...
>>>>
>>>> In article <HFcln.229582$X_6.98693(a)newsfe22.ams2>, Chris Lapthorn
>>>> says...
>>>> >
>>>> > Hi
>>>> >
>>>> > My daughter has asked me to return an Ebay item (a buggy) weighing
>>>> > 17kg but
>>>> > measuring 71x48x96cm through our DPD contract at work. However, this
>>>> > is
>>>> > outside their size limit (they charge an arm and a leg for anything
>>>> > that
>>>> > volumes over about 30kg) and I'm having no luck finding a company who
>>>> > will
>>>> > do it for about a tenner, which is twice what we would pay if it was
>>>> > within
>>>> > the limit. It's going from Hampshire to Essex.
>>>> >
>>>> > Any suggestions for companies that don't bother too much about
>>>> > volume? I've
>>>> > looked at Parcel2Go, Interparcel and a few others.
>>>>
>>>> I'd look at the method of how was it sent in the first place.
>>
>> It arrived with DHL and my daughter paid �11 to the seller for delivery.
>> Unfortunately it arrived damaged and it has to go back. The seller is not
>> too chuffed and I suspect wouldn't be sorry if my daughter had to pay a
>> small fortune to return it.
>
> Just because your daughter paid �11 for delivery (which would include
> packing materials I imagine) does not mean the seller paid that. It's
> highly lilkely that the seller paid a lot more than that but swallowed the
> extra as �11 is what he advertised.

I thought about that but I see that it's possible to get a DHL service
through one of the many web sites for well under a tenner providing you
don't declare the correct measurements. That could have happened as well.
>
>> Just looked at Myhermes but maximum weight seems to be 15kg (might have
>> got around that) but volume/girth is too great.
>>
>> Best offer I have had is �17.61 with Parcel2Go Large service.
>
> That's very cheap, cheaper that I was expecting. I must admit I laughed to
> myself when your initial post asked for a service for under a tenner for
> something that large.

Ok, so I'm an optimistic cheapskate:) Nobody's perfect!


From: Niel J Humphreys on
"Chris Lapthorn" <chris.lapthorn2(a)ntlworld.com> wrote in message
news:lyxln.351116$Dy7.241421(a)newsfe26.ams2...
>
> "Niel J Humphreys" <admin(a)sznzozwdzoznzczozmzpzuztzezrzs.co.uk> wrote in
> message news:hn3u6p$26km$1(a)energise.enta.net...
>> "Chris Lapthorn" <chris.lapthorn2(a)ntlworld.com> wrote in message
>> news:1Weln.327385$DL1.267313(a)newsfe25.ams2...
>>>
>>> "petrolcan" <petrolcanSPAM(a)gmail.com> wrote in message
>>> news:MPG.25ff706d9dccbcc0989c83(a)text.news.virginmedia.com...
>>>> In article <MPG.25ff7011a565162a989c82(a)text.news.virginmedia.com>,
>>>> petrolcan says...
>>>>>
>>>>> In article <HFcln.229582$X_6.98693(a)newsfe22.ams2>, Chris Lapthorn
>>>>> says...
>>>>> >
>>>>> > Hi
>>>>> >
>>>>> > My daughter has asked me to return an Ebay item (a buggy) weighing
>>>>> > 17kg but
>>>>> > measuring 71x48x96cm through our DPD contract at work. However, this
>>>>> > is
>>>>> > outside their size limit (they charge an arm and a leg for anything
>>>>> > that
>>>>> > volumes over about 30kg) and I'm having no luck finding a company
>>>>> > who will
>>>>> > do it for about a tenner, which is twice what we would pay if it was
>>>>> > within
>>>>> > the limit. It's going from Hampshire to Essex.
>>>>> >
>>>>> > Any suggestions for companies that don't bother too much about
>>>>> > volume? I've
>>>>> > looked at Parcel2Go, Interparcel and a few others.
>>>>>
>>>>> I'd look at the method of how was it sent in the first place.
>>>
>>> It arrived with DHL and my daughter paid �11 to the seller for delivery.
>>> Unfortunately it arrived damaged and it has to go back. The seller is
>>> not too chuffed and I suspect wouldn't be sorry if my daughter had to
>>> pay a small fortune to return it.
>>
>> Just because your daughter paid �11 for delivery (which would include
>> packing materials I imagine) does not mean the seller paid that. It's
>> highly lilkely that the seller paid a lot more than that but swallowed
>> the extra as �11 is what he advertised.

Sometimes they come back and re-charge you the extra though, you have to be
careful and be prepared to get hit with surcharges. Oversize and bulk
surcharges are amongst the highest too. :(




From: Chris Lapthorn on

"Fran" <autumnacorn(a)vendredi.fr.com> wrote in message
news:hn3u7g$i4m$1(a)news.eternal-september.org...
>
> "Chris Lapthorn" <chris.lapthorn2(a)ntlworld.com> wrote in message
> news:1Weln.327385$DL1.267313(a)newsfe25.ams2...
>
>> It arrived with DHL and my daughter paid �11 to the seller for delivery.
>> Unfortunately it arrived damaged and it has to go back.
>
> Check with DHL. If it arrived damaged, they ought to return it on your
> behalf.
Good point, I hadn't thought of that but my daughter didn't know it was
damaged until she unpacked it so didn't sign for it as damaged. I don't
expect they would accept a claim now.


From: Fran on

"Chris Lapthorn" <chris.lapthorn2(a)ntlworld.com> wrote in message
news:YBxln.351117$Dy7.239122(a)newsfe26.ams2...
>
> "Fran" <autumnacorn(a)vendredi.fr.com> wrote in message
> news:hn3u7g$i4m$1(a)news.eternal-september.org...
>>
>> "Chris Lapthorn" <chris.lapthorn2(a)ntlworld.com> wrote in message
>> news:1Weln.327385$DL1.267313(a)newsfe25.ams2...
>>
>>> It arrived with DHL and my daughter paid �11 to the seller for delivery.
>>> Unfortunately it arrived damaged and it has to go back.
>>
>> Check with DHL. If it arrived damaged, they ought to return it on your
>> behalf.
> Good point, I hadn't thought of that but my daughter didn't know it was
> damaged until she unpacked it so didn't sign for it as damaged. I don't
> expect they would accept a claim now.

Did she sign it as not inspected? I always do that - and it's still worth
bothering DHL.