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From: Niel J Humphreys on 8 Mar 2010 17:37 "Chris Lapthorn" <chris.lapthorn2(a)ntlworld.com> wrote in message news:1Weln.327385$DL1.267313(a)newsfe25.ams2... > > "petrolcan" <petrolcanSPAM(a)gmail.com> wrote in message > news:MPG.25ff706d9dccbcc0989c83(a)text.news.virginmedia.com... >> In article <MPG.25ff7011a565162a989c82(a)text.news.virginmedia.com>, >> petrolcan says... >>> >>> In article <HFcln.229582$X_6.98693(a)newsfe22.ams2>, Chris Lapthorn >>> says... >>> > >>> > Hi >>> > >>> > My daughter has asked me to return an Ebay item (a buggy) weighing >>> > 17kg but >>> > measuring 71x48x96cm through our DPD contract at work. However, this >>> > is >>> > outside their size limit (they charge an arm and a leg for anything >>> > that >>> > volumes over about 30kg) and I'm having no luck finding a company who >>> > will >>> > do it for about a tenner, which is twice what we would pay if it was >>> > within >>> > the limit. It's going from Hampshire to Essex. >>> > >>> > Any suggestions for companies that don't bother too much about volume? >>> > I've >>> > looked at Parcel2Go, Interparcel and a few others. >>> >>> I'd look at the method of how was it sent in the first place. > > It arrived with DHL and my daughter paid �11 to the seller for delivery. > Unfortunately it arrived damaged and it has to go back. The seller is not > too chuffed and I suspect wouldn't be sorry if my daughter had to pay a > small fortune to return it. Just because your daughter paid �11 for delivery (which would include packing materials I imagine) does not mean the seller paid that. It's highly lilkely that the seller paid a lot more than that but swallowed the extra as �11 is what he advertised. > Just looked at Myhermes but maximum weight seems to be 15kg (might have > got around that) but volume/girth is too great. > > Best offer I have had is �17.61 with Parcel2Go Large service. That's very cheap, cheaper that I was expecting. I must admit I laughed to myself when your initial post asked for a service for under a tenner for something that large.
From: Chris Lapthorn on 9 Mar 2010 14:44 "Niel J Humphreys" <admin(a)sznzozwdzoznzczozmzpzuztzezrzs.co.uk> wrote in message news:hn3u6p$26km$1(a)energise.enta.net... > "Chris Lapthorn" <chris.lapthorn2(a)ntlworld.com> wrote in message > news:1Weln.327385$DL1.267313(a)newsfe25.ams2... >> >> "petrolcan" <petrolcanSPAM(a)gmail.com> wrote in message >> news:MPG.25ff706d9dccbcc0989c83(a)text.news.virginmedia.com... >>> In article <MPG.25ff7011a565162a989c82(a)text.news.virginmedia.com>, >>> petrolcan says... >>>> >>>> In article <HFcln.229582$X_6.98693(a)newsfe22.ams2>, Chris Lapthorn >>>> says... >>>> > >>>> > Hi >>>> > >>>> > My daughter has asked me to return an Ebay item (a buggy) weighing >>>> > 17kg but >>>> > measuring 71x48x96cm through our DPD contract at work. However, this >>>> > is >>>> > outside their size limit (they charge an arm and a leg for anything >>>> > that >>>> > volumes over about 30kg) and I'm having no luck finding a company who >>>> > will >>>> > do it for about a tenner, which is twice what we would pay if it was >>>> > within >>>> > the limit. It's going from Hampshire to Essex. >>>> > >>>> > Any suggestions for companies that don't bother too much about >>>> > volume? I've >>>> > looked at Parcel2Go, Interparcel and a few others. >>>> >>>> I'd look at the method of how was it sent in the first place. >> >> It arrived with DHL and my daughter paid �11 to the seller for delivery. >> Unfortunately it arrived damaged and it has to go back. The seller is not >> too chuffed and I suspect wouldn't be sorry if my daughter had to pay a >> small fortune to return it. > > Just because your daughter paid �11 for delivery (which would include > packing materials I imagine) does not mean the seller paid that. It's > highly lilkely that the seller paid a lot more than that but swallowed the > extra as �11 is what he advertised. I thought about that but I see that it's possible to get a DHL service through one of the many web sites for well under a tenner providing you don't declare the correct measurements. That could have happened as well. > >> Just looked at Myhermes but maximum weight seems to be 15kg (might have >> got around that) but volume/girth is too great. >> >> Best offer I have had is �17.61 with Parcel2Go Large service. > > That's very cheap, cheaper that I was expecting. I must admit I laughed to > myself when your initial post asked for a service for under a tenner for > something that large. Ok, so I'm an optimistic cheapskate:) Nobody's perfect!
From: Niel J Humphreys on 9 Mar 2010 14:47 "Chris Lapthorn" <chris.lapthorn2(a)ntlworld.com> wrote in message news:lyxln.351116$Dy7.241421(a)newsfe26.ams2... > > "Niel J Humphreys" <admin(a)sznzozwdzoznzczozmzpzuztzezrzs.co.uk> wrote in > message news:hn3u6p$26km$1(a)energise.enta.net... >> "Chris Lapthorn" <chris.lapthorn2(a)ntlworld.com> wrote in message >> news:1Weln.327385$DL1.267313(a)newsfe25.ams2... >>> >>> "petrolcan" <petrolcanSPAM(a)gmail.com> wrote in message >>> news:MPG.25ff706d9dccbcc0989c83(a)text.news.virginmedia.com... >>>> In article <MPG.25ff7011a565162a989c82(a)text.news.virginmedia.com>, >>>> petrolcan says... >>>>> >>>>> In article <HFcln.229582$X_6.98693(a)newsfe22.ams2>, Chris Lapthorn >>>>> says... >>>>> > >>>>> > Hi >>>>> > >>>>> > My daughter has asked me to return an Ebay item (a buggy) weighing >>>>> > 17kg but >>>>> > measuring 71x48x96cm through our DPD contract at work. However, this >>>>> > is >>>>> > outside their size limit (they charge an arm and a leg for anything >>>>> > that >>>>> > volumes over about 30kg) and I'm having no luck finding a company >>>>> > who will >>>>> > do it for about a tenner, which is twice what we would pay if it was >>>>> > within >>>>> > the limit. It's going from Hampshire to Essex. >>>>> > >>>>> > Any suggestions for companies that don't bother too much about >>>>> > volume? I've >>>>> > looked at Parcel2Go, Interparcel and a few others. >>>>> >>>>> I'd look at the method of how was it sent in the first place. >>> >>> It arrived with DHL and my daughter paid �11 to the seller for delivery. >>> Unfortunately it arrived damaged and it has to go back. The seller is >>> not too chuffed and I suspect wouldn't be sorry if my daughter had to >>> pay a small fortune to return it. >> >> Just because your daughter paid �11 for delivery (which would include >> packing materials I imagine) does not mean the seller paid that. It's >> highly lilkely that the seller paid a lot more than that but swallowed >> the extra as �11 is what he advertised. Sometimes they come back and re-charge you the extra though, you have to be careful and be prepared to get hit with surcharges. Oversize and bulk surcharges are amongst the highest too. :(
From: Chris Lapthorn on 9 Mar 2010 14:48 "Fran" <autumnacorn(a)vendredi.fr.com> wrote in message news:hn3u7g$i4m$1(a)news.eternal-september.org... > > "Chris Lapthorn" <chris.lapthorn2(a)ntlworld.com> wrote in message > news:1Weln.327385$DL1.267313(a)newsfe25.ams2... > >> It arrived with DHL and my daughter paid �11 to the seller for delivery. >> Unfortunately it arrived damaged and it has to go back. > > Check with DHL. If it arrived damaged, they ought to return it on your > behalf. Good point, I hadn't thought of that but my daughter didn't know it was damaged until she unpacked it so didn't sign for it as damaged. I don't expect they would accept a claim now.
From: Fran on 9 Mar 2010 15:07
"Chris Lapthorn" <chris.lapthorn2(a)ntlworld.com> wrote in message news:YBxln.351117$Dy7.239122(a)newsfe26.ams2... > > "Fran" <autumnacorn(a)vendredi.fr.com> wrote in message > news:hn3u7g$i4m$1(a)news.eternal-september.org... >> >> "Chris Lapthorn" <chris.lapthorn2(a)ntlworld.com> wrote in message >> news:1Weln.327385$DL1.267313(a)newsfe25.ams2... >> >>> It arrived with DHL and my daughter paid �11 to the seller for delivery. >>> Unfortunately it arrived damaged and it has to go back. >> >> Check with DHL. If it arrived damaged, they ought to return it on your >> behalf. > Good point, I hadn't thought of that but my daughter didn't know it was > damaged until she unpacked it so didn't sign for it as damaged. I don't > expect they would accept a claim now. Did she sign it as not inspected? I always do that - and it's still worth bothering DHL. |