Credit Card required photo ID as post office - thrown out by cops
in [Product Reviews]
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From: johnmolinda on 14 Jun 2007 14:56 With basically every merchant demanding a photo ID to use a cc in my town, I was surprised when the US Postal Service began the practice. I'd had enough. I brought both the Visa and Mastercard merchant rules to the post office with me. I decided to test something out. I went in and made a purchase, handed my signed cc to the casheir and got the not-so-nice attituide "I need to see ID!". I politely refused, and told her that the card was signed and valid and that she must accept it. The cc was handed back to me "I can't accept this without ID". I explained the whole thing and before I knew it 2 postal inspector police (these are federal police, like FBI agents, but work exclusively for the post office) were next to me. I explained to them the situation and handed them the merchant rule books, even pointed out the paragraphs about ID requirement violations. Their response was to hand the books back to me and tell me that if I didn't show ID, I couldn't use my cc here and if I didn't like that I could mail my parcels with Fedex. I took it a step farther and called 800-VISA-911 on my cell with the speaker phone one. Being connected with an indian guy who you could barely understand, I explained the situation. He stated "they cannot do that, they must accept the card". The cops then told me they still would not accept my card and told me if I didn't leave, they'd arrest me. So much for cardholder rights and merchant rules!
From: bearclaw on 14 Jun 2007 15:14 In article <1181847378.993468.256770(a)e9g2000prf.googlegroups.com>, "johnmolinda(a)yahoo.com" <johnmolinda(a)yahoo.com> wrote: > With basically every merchant demanding a photo ID to use a cc in my > town, I was surprised when the US Postal Service began the practice. > I'd had enough. I brought both the Visa and Mastercard merchant rules > to the post office with me. I decided to test something out. I went in > and made a purchase, handed my signed cc to the casheir and got the > not-so-nice attituide "I need to see ID!". I politely refused, and > told her that the card was signed and valid and that she must accept > it. The cc was handed back to me "I can't accept this without ID". Yeah, service people just live for days when people like you show up. She told you, and you ignored her: _She_ can't accept the card without identification because HER boss says she will be FIRED for doing it. SHE does NOT work for VISA, Mastercard or AMEX. Nor even DiscoveryCard. So you are wasting her time telling her their policies. She works for people who expect her to bow to their every petty, ignorant demand instantaneously. People, actually, a lot like you. The difference is, they sign her paycheck and you do not. No doubt that one of the top ten demands they make on her is to not waste time with cranks with loose screws (that would be you). Also no doubt, she dealt with you exactly as postal policy required her to. There was nothing SHE could do for you, and you tormented her anyway, so she probably felt pretty good to see postal thugs toss your ranting, abusive persona into the parking lot. Next time you have a squabble over policy, try taking to the people who MAKE the policy instead of some poor schlep who's only trying to feed her kids. Sheesh.
From: Bert Hyman on 14 Jun 2007 15:21 bearclaw(a)cruller.invalid () wrote in news:bearclaw-A5F8FB.14143114062007(a)news.supernews.com: > In article <1181847378.993468.256770(a)e9g2000prf.googlegroups.com>, > "johnmolinda(a)yahoo.com" <johnmolinda(a)yahoo.com> wrote: > >> With basically every merchant demanding a photo ID to use a cc in >> my town, I was surprised when the US Postal Service began the >> practice. I'd had enough. I brought both the Visa and Mastercard >> merchant rules to the post office with me. I decided to test >> something out. I went in and made a purchase, handed my signed cc >> to the casheir and got the not-so-nice attituide "I need to see >> ID!". I politely refused, and told her that the card was signed >> and valid and that she must accept it. The cc was handed back to >> me "I can't accept this without ID". > > Yeah, service people just live for days when people like you show > up. > > She told you, and you ignored her: _She_ can't accept the card > without identification because HER boss says she will be FIRED for > doing it. Then rather than arguing with him, she should have simply called her superior to handle the problem. But then, when you have men with guns available to enforce your arbitrary corporate policies, I guess folks with mariginal personalities think it's fun to use them. -- Bert Hyman | St. Paul, MN | bert(a)iphouse.com
From: Larry Bud on 14 Jun 2007 15:32 > There was nothing SHE could do for you, and you tormented her anyway, so > she probably felt pretty good to see postal thugs toss your ranting, > abusive persona into the parking lot. He *TORMENTED* her? Are you kidding me? How was he abusive? > Next time you have a squabble over policy, try taking to the people who > MAKE the policy instead of some poor schlep who's only trying to feed > her kids. Sheesh. Right. Deal with government policy makers. If you think standing at the P.O. takes time... The person at the PO window is your customer service rep. If he went to her manager in the first place, you'd probably accuse him of trying to get her fired.
From: Rod Speed on 14 Jun 2007 15:57
johnmolinda(a)yahoo.com wrote: > With basically every merchant demanding a photo ID to use a cc in my > town, I was surprised when the US Postal Service began the practice. > I'd had enough. I brought both the Visa and Mastercard merchant rules > to the post office with me. I decided to test something out. I went in > and made a purchase, handed my signed cc to the casheir and got the > not-so-nice attituide "I need to see ID!". I politely refused, and > told her that the card was signed and valid and that she must accept > it. The cc was handed back to me "I can't accept this without ID". I > explained the whole thing and before I knew it 2 postal inspector > police (these are federal police, like FBI agents, but work > exclusively for the post office) were next to me. I explained to them > the situation and handed them the merchant rule books, even pointed > out the paragraphs about ID requirement violations. Their response was > to hand the books back to me and tell me that if I didn't show ID, I > couldn't use my cc here and if I didn't like that I could mail my > parcels with Fedex. I took it a step farther and called 800-VISA-911 > on my cell with the speaker phone one. Being connected with an indian > guy who you could barely understand, I explained the situation. He > stated "they cannot do that, they must accept the card". The cops > then told me they still would not accept my card and told me if I > didn't leave, they'd arrest me. > > So much for cardholder rights and merchant rules! Indeed. Even those goons have enough of a clue to realise that no credit card operation gets to tell a govt operation what they must do. The credit card operation doesnt get to tell a normal merchant either when there is a financial penalty to the merchant with fraudulent use of cards. They are legally welcome to require ID whatever the card operation claims. |