From: Fran on

"Smurf" <smurf(a)smurf.com> wrote in message
news:7naktgF3isgp8U1(a)mid.individual.net...
> Mike wrote:
>> In message <j310h59l74q3bqukis9qf3mbglf8badlk0(a)4ax.com>
>> at 16:59:41 on Fri, 27 Nov 2009, Usenet Nutter
>> <individualnet(a)takeoutmyteethgmail.com> wrote
>>> I ordered some stuff yesterday from a local coffee company and
>>> today,while browsing through the site saw this displayed .
>>>
>>> "Returns
>>>
>>> The Long Distance Selling Regulations apply to mail order customers
>>> only, where you have up to seven days from receiving your order to
>>> return it for a refund.
>>>
>> Never heard it called the *LONG* Distance Selling Reg's before.
>
> The same as the DSR, except it includes extra terms and conditions on
> harming prostitutes.

You are Jeremy Clarkson, AICMFP.


From: Usenet Nutter on
On Fri, 27 Nov 2009 20:51:52 -0000, Lecci Bill <me(a)nomail.afraid.org>
wrote:

>Usenet Nutter wrote...
>
>>
>> On Fri, 27 Nov 2009 18:18:34 +0000, Usenet Nutter
>> <individualnet(a)takeoutmyteethgmail.com> wrote:
>>
>> >On Fri, 27 Nov 2009 18:01:47 -0000, "Peter Crosland"
>> ><g6jns(a)yahoo.co.uk> wrote:
>> >
>> >
>> >>All the above assumes that the buyer was a consumer.
>> >>
>> >>Peter Crosland
>> >
>> >
>> >Well in this case I am a consumer and I think most if not all who use
>> >the website will be consumers .
>> >
>> >PS.Peter ..when I post a " follow up message" everyone elses message
>> >gets quoted in full unless I chooose to highlight one particular part
>> >but in your case only the bit from "On" to "wrote:" shows ...is that
>> >becaause of some option you have chosen?..not seen that before .
>>
>> I should add it is only that one message of yours that exhibits that
>> ....your other ones quote in the normal way
>
>
>He replied under the sig separator


aaah...I see..didn't think of that
From: Culex (The Infamous Culex) on
On Nov 27, 5:32 pm, "Nightjar <\"cpb\"@" <"insertmysurnamehere> wrote:
> Usenet Nutter wrote:
> > We will then issue a credit for the item(s)
> > less a £15 surcharge to cover both our delivery, packaging and
> > administration costs.  Should the items arrive back "not as new" then
> > a full refund will not be given. "
>
> Totally wrong. The regulations require that the position after the
> return shall be as if the contract had not existed, which means you
> should get back all the money paid. There is also no requirement for the
> goods to be returned 'as new', although you must have taken reasonable
> care of the goods while in your possesion. The DSRs are not kind to
> online retailers.
>
> > Looking at the oft.gov.uk website my reading is that everything you
> > paid as a customer must be refunded . I'm also not sure what this
> > company means by "issue a credit" .They may mean a refund by  the same
> > method as it was paid but it's not clear .
>
> I was struck by the vagueness of that too.

Something tells me that Ferengi is not likely to reimburse customers
with bars of gold-pressed latinum.

See 1st Rule of Acquisition.

--

Culex -- the Infamous Culex
From: Culex (The Infamous Culex) on
On Nov 27, 5:53 pm, Mike
<turnpike_user(a)turnpike_REMOVEuser.THIScomANDTHIS> wrote:
> In message <j310h59l74q3bqukis9qf3mbglf8bad...(a)4ax.com>
> at 16:59:41 on Fri, 27 Nov 2009, Usenet Nutter
> <individual...(a)takeoutmyteethgmail.com> wrote>I ordered some stuff yesterday from a local coffee company and
> >today,while browsing through the site saw this displayed .
>
> >"Returns
>
> >The Long Distance Selling Regulations apply to mail order customers
> >only, where you have up to seven days from receiving your order to
> >return it for a refund.
>
>  >
> Never heard it called the  *LONG* Distance Selling Reg's before.

Perhaps it's the verbose version?

--

Culex -- the Infamous Culex

From: Peter Parry on
On Fri, 27 Nov 2009 17:32:44 +0000, "Nightjar <\"cpb\"@"
<"insertmysurnamehere> wrote:


>Seven *working* days, excluding Saturday and Sunday and then only if the
>company has notified you of your rights 'in a durable medium'. A notice
>on a web site is not a durable medium. An email or infomation printed on
>the delivery note is. If that condition is not met, the period for
>return is extended by up to 30 days, or is seven working days from when
>you receive the notification.

It extends for up to 3 months and seven days.