Ebay are officially taking the pee!!
in [eBay]
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From: PeteIvy on 6 Mar 2007 03:54 Ok I've ben trying to get a refund from Ebay and been having a bit of a nightmare!! I'll try and keep this short! Checked my account mid dec and saw that I had run up quite a bill. As I had over �400 in my paypal account, I decided to just pay it all up to date! A grand total of �257.33!!!! I was a bit concerned as they hadn't taken the money from my paypal account as that is how I have it set up. Later that day, they take �142.85 which was my last outstanding invoice! So I ask for a refund. This was the 16th Dec. I get an email back saying that the refund can take up to 60 days!!! I asked for the �257.33 to be refunded and I would just pay the next invoiuce when it comes around. I hear nothing for almost a week. This annoyed me as I wanted to get money to my bank account for Xmas. No such luck. I had �93 refunded mid January. I requested the rest get rufunded but got nowhere. Two weeks ago, they made an adjustment in my account. I was something like �180 in credit with Ebay. They put the refund on my account so I was then about �90 in credit. They then proceeded to make adjustments and I end up showing that I owe them about �90. I emailed them 2 weeks ago and am still waiting on a reply! Get my invoice this morning as they are wanting payment for what I owe them and the way I see it now we should be quits! Not happy Sorry, rant over! Pete
From: A C on 6 Mar 2007 05:43 If the account is in constant use, I don't think you have asked for a refund, as this gives them opportunity to add 'adjustments' for none existent items. We had a similar problem last month where the fee's taken via Paypal where not added to the account & we paid the fee's manually & asked for a refund back to paypal & now its shows �28 'adjustment'. I think its best to leave it in credit & use the funds for next months fee's -- A C http://AbbeyCross.co.uk Delete SPAM to Reply
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