From: Bypass on
Joe S wrote:
> I ordered some items from Komplett and they will be delivered by
> Parcelforce.
>
> In my account area on Komplett's web site I can get the tracking number
> but the Parcelforce web site has no Tracking Details at all.
>
> Why is this?

Komplett ship from Europe to Parcelforce UK. The tracking status will
'appear' as soon as the parcel is in the UK, generally the next day or
two after your website accounts shows that the item has been shipped.

Komplett are normally very efficient at responding to email queries.
From: Si on

"Joe S" <js(a)foldback.net> wrote in message
news:Xns98E48BF0C397E74C1H4(a)127.0.0.1...
>I ordered some items from Komplett and they will be delivered by
> Parcelforce.
>
> In my account area on Komplett's web site I can get the tracking number
> but the Parcelforce web site has no Tracking Details at all.
>
> Why is this?

I don't work for either company and if I did I couldn't discuss those
details in a public newsgroup. That makes me wonder why you are being so
helpless and asking here rather than phoning the company and asking?
Are you helpless or genuinely confused and think the newsgroup has a
delivery service!


From: Jim on
On 27 Feb 2007, milou <puce(a)zig.com> wrote:

> On Tue, 27 Feb 2007 16:05:01 +0000, Bypass <user(a)example.net>
> wrote:
>
>>Joe S wrote:
>>> I ordered some items from Komplett and they will be delivered by
>>> Parcelforce.
>>>
>>> In my account area on Komplett's web site I can get the tracking
>>> number but the Parcelforce web site has no Tracking Details at
>>> all.
>>>
>>> Why is this?
>>
>>Komplett ship from Europe to Parcelforce UK. The tracking status
>>will 'appear' as soon as the parcel is in the UK, generally the
>>next day or two after your website accounts shows that the item has
>>been shipped.
>>
>>Komplett are normally very efficient at responding to email
>>queries.
>
> But Parcelfarce will shove the parcel in a corner until the
> customer phones to enquire where is the &&^^&%^ing parcel.
> Don't phone the 0870 number, phone the Parcelfarce switchboard on
> 020 7 2502888 and ask to be transferred to the relevant depot
>


How does Komplett get to use Parcel Force if Komplett ships from
outside the uk?
From: Jim on
On 27 Feb 2007, milou <puce(a)zig.com> wrote:

> On Tue, 27 Feb 2007 19:53:58 -0000, "Si" <si3(a)noreply4tothis.co.uk>
> wrote:
>
>>
>>"Joe S" <js(a)foldback.net> wrote in message
>>news:Xns98E48BF0C397E74C1H4(a)127.0.0.1...
>>>I ordered some items from Komplett and they will be delivered by
>>> Parcelforce.
>>>
>>> In my account area on Komplett's web site I can get the tracking
>>> number but the Parcelforce web site has no Tracking Details at
>>> all.
>>>
>>> Why is this?
>>
>>I don't work for either company and if I did I couldn't discuss
>>those details in a public newsgroup. That makes me wonder why you
>>are being so helpless and asking here rather than phoning the
>>company and asking? Are you helpless or genuinely confused and
>>think the newsgroup has a delivery service!
>
> Says someone who has obviously never phoned Parcelfarce on their
> 0870 number. ROTFLMAOWPIMP.


And I would add that the guy suggesting a phone call isn't aware that
most computer parts suppliers do their customer support by email.

He says "rather than phoning the company and asking? Are you
helpless".

Phone them! HAR HAR HAR. What a suggestion! Such naievty. So wet
behind the ears.



From: Bob Eager on
On Wed, 28 Feb 2007 01:31:00 UTC, Jim <nomail(a)riomail.com> wrote:

> How does Komplett get to use Parcel Force if Komplett ships from
> outside the uk?

On a number of occasions I've received parcels from outside the country,
delivered by ParcelForce.

Usually, the carrier in the sending country has a mutual arrangement
with ParcelForce to collect and deliver in the respective countries.

--
[Davism - a condition by which the sufferer experiences an inability
to give concise answers, express reasoned argument or opinion.
Usually accompanied by silly noises and gestures - incurable, early
euthanasia recommended.