From: John Whitworth on


"Fran" <autumnacorn(a)vendredi.fr.com> wrote in message
news:i15ke5$eva$1(a)news.eternal-september.org...
>
> "John Whitworth" <sexyjw(a)g_EEEEEEEEEEEEEEEE_mail.com> wrote in message
> news:4c365492$0$28007$db0fefd9(a)news.zen.co.uk...
>>
>>
>> "Fran" <autumnacorn(a)vendredi.fr.com> wrote in message
>> news:i15k69$e0r$1(a)news.eternal-september.org...
>>
>>>>
>>>> For a receipt, just make up an invoice with Word to whatever value you
>>>> want to claim for. Unless it is a silly high amount they will not
>>>> bother to investigate it, certainly not for �41! IMHO they should be
>>>> paying out on the current value of the item (i.e. what it sold for).
>>>>
>>>
>>> I can see that for a private seller, but for a business, I think
>>> compensating on cost + postage is fair.
>> I'd assumed I would be getting my postage costs back too?
>
> Absolutely - you've a receipt, yes? If they try and weasel out of paying
> the postage, COMPLAIN! As a private seller, you claim what it sold for and
> the postage.

Cool - thanks Fran and Niel.

JW

From: Niel Humphreys on
"Fran" <autumnacorn(a)vendredi.fr.com> wrote in message
news:i15k8m$e8g$1(a)news.eternal-september.org...
>
> "John Whitworth" <sexyjw(a)g_EEEEEEEEEEEEEEEE_mail.com> wrote in message
> news:4c365365$0$2530$da0feed9(a)news.zen.co.uk...
>>
>
>>
>>> Also you could send a message to your buyer to the effect of - "I am
>>> sorry you have not received the item. As I will have to file a claim
>>> with Royal Mail, I will send you a lost in post form for you to fill
>>> out, and on receipt of the signed form I will refund you for the missing
>>> order" - then watch is suddenly be delivered.
>>
>> Not a bad idea - would make the claim seem more genuine if I did get it
>> back.
>>
>
> In theory, RM will contact your buyer. You can tell them that.


99% likely they won't bother investigating a �41 claim unless the buyer's
address (or seller) has a history of claims involving it.


From: Niel Humphreys on
"Fran" <autumnacorn(a)vendredi.fr.com> wrote in message
news:i15k21$da7$1(a)news.eternal-september.org...
>
> "John Whitworth" <sexyjw(a)g_EEEEEEEEEEEEEEEE_mail.com> wrote in message
> news:4c3652c3$0$28010$db0fefd9(a)news.zen.co.uk...
>>
>>
>> "Fran" <autumnacorn(a)vendredi.fr.com> wrote in message
>> news:i15ht4$51r$1(a)news.eternal-september.org...
>>> Paying for a signature wouldn't have helped you in this instance - and
>>> it's (mostly) a waste of time and money.
>>
>> Thanks Fran - I have sent a polite email explaining my reasons for
>> delaying, and have asked them to check with local sorting office.
>>
>> Not sure why paying for a signature would not have helped though?
>>
>
> It doesn't give you any additional insurance for one thing. And, if this
> is lost, there would be no siggie anyhow! So, still no dubious PayPal
> protection.

I can't remember the last time I actually had to sign for a recorded
delivery item, my postman usually does that for me as I am not often in when
he calls.

Having said that it does seem to make a difference to Paypal claims if you
have logged a RD number on the payment when you shipped it (There is a link
to do this on the transaction page). Rather than ask for proof of delivery,
Paypal seems to just ask for proof that an item has been shipped and act on
this information accordingly. Whether that also depends on the funding
source used by the buyer too I can not say.


From: News on
In message <i15ht4$51r$1(a)news.eternal-september.org>, Fran
<autumnacorn(a)vendredi.fr.com> writes
>
>Paying for a signature wouldn't have helped you in this instance - and it's
>(mostly) a waste of time and money.

The OP sent the item as a Standard Parcel, so there was not an option to
pay for signature on delivery - Recorded is only available for 1st and
2nd class items.

Whether or not sending an item Recorded is worthwhile is a separate
subject :-)
--
Geep
From: Fran on

"Niel Humphreys" <admin(a)sznzozwdzoznzczozmzpzuztzezrzs.co.uk> wrote in
message news:i16am5$ubs$1(a)news.eternal-september.org...
> "Fran" <autumnacorn(a)vendredi.fr.com> wrote in message
> news:i15k8m$e8g$1(a)news.eternal-september.org...
>>
>> "John Whitworth" <sexyjw(a)g_EEEEEEEEEEEEEEEE_mail.com> wrote in message
>> news:4c365365$0$2530$da0feed9(a)news.zen.co.uk...
>>>
>>
>>>
>>>> Also you could send a message to your buyer to the effect of - "I am
>>>> sorry you have not received the item. As I will have to file a claim
>>>> with Royal Mail, I will send you a lost in post form for you to fill
>>>> out, and on receipt of the signed form I will refund you for the
>>>> missing order" - then watch is suddenly be delivered.
>>>
>>> Not a bad idea - would make the claim seem more genuine if I did get it
>>> back.
>>>
>>
>> In theory, RM will contact your buyer. You can tell them that.
>
>
> 99% likely they won't bother investigating a �41 claim unless the buyer's
> address (or seller) has a history of claims involving it.

Hence the words "in theory".


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