From: Niel Humphreys on
"Matthew.Ridges" <none(a)host.com> wrote in message
news:i3s0d3$b1e$1(a)speranza.aioe.org...
>
> "petrolcan" <petrolcan(a)SPAMgmail.com> wrote in message
> news:MPG.26cb9110f6a5f7b3989873(a)news.virginmedia.com...
> In article <i3rtb8$118$1(a)speranza.aioe.org>, Matthew.Ridges says...
>>
>> Basically ordered 2 tyres off ebay. I didn't receive them after about 2
>> weeks. I queries it with the unhelpful seller who said he sent them so I
>> should have them soon.
>>
>> I started a case on ebay, he provided me wih a tracking number and a
>> courier
>> company. I called the courier company who said it was a failed delivery
>> and
>> they have it at there depot. So I arranged delivery for monday, I stayed
>> in
>> and waited for it and it did not turn up again.
>>
>> So got back to the seller via the resolution system and they have not
>> said a
>> word as of yet, there normally respond within 20 minutes.
>>
>> The tracking number sauys its been delivered on the 2nd of August
>> obviously
>> not to me.
>>
>> So now what can I do as its all gone horribly wrong and the seller is not
>> responding.
>>
>> Were talking �65 goods value aswell, so a lot to just let it go.
>
> Does the tracking info state that the tyres were delivered to your
> address?
>
> No it only says delivered. Hang on I'll copy and paste:
>
> 02/08/2010 10:29:00 ON VAN The parcel has been loaded on to the
> drivers van
> 02/08/2010 20:25:00 DEPOT The parcel has been delivered
> 02/08/2010 20:26:00 DEPOT The parcel has been despatched from depot
>
>
>
> The seller says the tracking number states its been delivered but hes not
> understanding that it hasn't. No sure how it says its been delivered at
> 8.25pm and then at 8.26 despatched from depot.
>
> All turning in to a headache which the seller has gone mysteriously quiet
> now and I'm out of pocket. I'm worried that as he provided tracking that
> paypal won;t refund me.
>
> Just wondering what to do now.


Have you been back onto the courier?



From: Matthew.Ridges on

"Niel Humphreys" <admin(a)sznzozwdzoznzczozmzpzuztzezrzs.co.uk> wrote in
message news:i3s6bk$edk$1(a)news.eternal-september.org...
> "Matthew.Ridges" <none(a)host.com> wrote in message
> news:i3s0d3$b1e$1(a)speranza.aioe.org...
>>
>> "petrolcan" <petrolcan(a)SPAMgmail.com> wrote in message
>> news:MPG.26cb9110f6a5f7b3989873(a)news.virginmedia.com...
>> In article <i3rtb8$118$1(a)speranza.aioe.org>, Matthew.Ridges says...
>>>
>>> Basically ordered 2 tyres off ebay. I didn't receive them after about 2
>>> weeks. I queries it with the unhelpful seller who said he sent them so I
>>> should have them soon.
>>>
>>> I started a case on ebay, he provided me wih a tracking number and a
>>> courier
>>> company. I called the courier company who said it was a failed delivery
>>> and
>>> they have it at there depot. So I arranged delivery for monday, I stayed
>>> in
>>> and waited for it and it did not turn up again.
>>>
>>> So got back to the seller via the resolution system and they have not
>>> said a
>>> word as of yet, there normally respond within 20 minutes.
>>>
>>> The tracking number sauys its been delivered on the 2nd of August
>>> obviously
>>> not to me.
>>>
>>> So now what can I do as its all gone horribly wrong and the seller is
>>> not
>>> responding.
>>>
>>> Were talking �65 goods value aswell, so a lot to just let it go.
>>
>> Does the tracking info state that the tyres were delivered to your
>> address?
>>
>> No it only says delivered. Hang on I'll copy and paste:
>>
>> 02/08/2010 10:29:00 ON VAN The parcel has been loaded on to the
>> drivers van
>> 02/08/2010 20:25:00 DEPOT The parcel has been delivered
>> 02/08/2010 20:26:00 DEPOT The parcel has been despatched from depot
>>
>>
>>
>> The seller says the tracking number states its been delivered but hes not
>> understanding that it hasn't. No sure how it says its been delivered at
>> 8.25pm and then at 8.26 despatched from depot.
>>
>> All turning in to a headache which the seller has gone mysteriously quiet
>> now and I'm out of pocket. I'm worried that as he provided tracking that
>> paypal won;t refund me.
>>
>> Just wondering what to do now.
>
>
> Have you been back onto the courier?
>
>
>

I got a little tires chasing it as its not down to me to do it and is
costing me in mkaking calls to an expensive number. It was interparcel that
was used who seem very dredful upon speaking to them previously. The lady on
the phone couldn't quite figure out her computer then realised what she did
wrong which took a staggering 12 minutes on hold.

I've politely said to the seller its your responsibility to get it to me
safely, you choose who you sent it with and they happen to be auwful. I was
even home the first time they claimed to have tried delivering it.

I may out of curiosity call them and see whats happening, they assured me
they would deliver it today sooooo pfft not sure what they haven't.



From: Niel Humphreys on


--

"Matthew.Ridges" <none(a)host.com> wrote in message
news:i3s7d3$f6$1(a)speranza.aioe.org...
>
> "Niel Humphreys" <admin(a)sznzozwdzoznzczozmzpzuztzezrzs.co.uk> wrote in
> message news:i3s6bk$edk$1(a)news.eternal-september.org...
>> "Matthew.Ridges" <none(a)host.com> wrote in message
>> news:i3s0d3$b1e$1(a)speranza.aioe.org...
>>>
>>> "petrolcan" <petrolcan(a)SPAMgmail.com> wrote in message
>>> news:MPG.26cb9110f6a5f7b3989873(a)news.virginmedia.com...
>>> In article <i3rtb8$118$1(a)speranza.aioe.org>, Matthew.Ridges says...
>>>>
>>>> Basically ordered 2 tyres off ebay. I didn't receive them after about 2
>>>> weeks. I queries it with the unhelpful seller who said he sent them so
>>>> I
>>>> should have them soon.
>>>>
>>>> I started a case on ebay, he provided me wih a tracking number and a
>>>> courier
>>>> company. I called the courier company who said it was a failed delivery
>>>> and
>>>> they have it at there depot. So I arranged delivery for monday, I
>>>> stayed in
>>>> and waited for it and it did not turn up again.
>>>>
>>>> So got back to the seller via the resolution system and they have not
>>>> said a
>>>> word as of yet, there normally respond within 20 minutes.
>>>>
>>>> The tracking number sauys its been delivered on the 2nd of August
>>>> obviously
>>>> not to me.
>>>>
>>>> So now what can I do as its all gone horribly wrong and the seller is
>>>> not
>>>> responding.
>>>>
>>>> Were talking �65 goods value aswell, so a lot to just let it go.
>>>
>>> Does the tracking info state that the tyres were delivered to your
>>> address?
>>>
>>> No it only says delivered. Hang on I'll copy and paste:
>>>
>>> 02/08/2010 10:29:00 ON VAN The parcel has been loaded on to the
>>> drivers van
>>> 02/08/2010 20:25:00 DEPOT The parcel has been delivered
>>> 02/08/2010 20:26:00 DEPOT The parcel has been despatched from
>>> depot
>>>
>>>
>>>
>>> The seller says the tracking number states its been delivered but hes
>>> not understanding that it hasn't. No sure how it says its been delivered
>>> at 8.25pm and then at 8.26 despatched from depot.
>>>
>>> All turning in to a headache which the seller has gone mysteriously
>>> quiet now and I'm out of pocket. I'm worried that as he provided
>>> tracking that paypal won;t refund me.
>>>
>>> Just wondering what to do now.
>>
>>
>> Have you been back onto the courier?
>
> I got a little tires chasing it as its not down to me to do it and is
> costing me in mkaking calls to an expensive number. It was interparcel
> that was used who seem very dredful upon speaking to them previously. The
> lady on the phone couldn't quite figure out her computer then realised
> what she did wrong which took a staggering 12 minutes on hold.

You can get a 'normal' number for Interparcel from here:
http://saynoto0870.com/search.php

Niel


From: Matthew.Ridges on

<snip> You can get a 'normal' number for Interparcel from here:
> http://saynoto0870.com/search.php
>
> Niel
>

Ahh I forgot all about that site. Thanks I'll give them a call in the
morning there closed at 5.

Thanks for the Neil :)




From: Matthew.Ridges on

"Niel Humphreys" <admin(a)sznzozwdzoznzczozmzpzuztzezrzs.co.uk> wrote in
message news:i3s7vh$luf$1(a)news.eternal-september.org...
>
>
> --
>
> "Matthew.Ridges" <none(a)host.com> wrote in message
> news:i3s7d3$f6$1(a)speranza.aioe.org...
>>
>> "Niel Humphreys" <admin(a)sznzozwdzoznzczozmzpzuztzezrzs.co.uk> wrote in
>> message news:i3s6bk$edk$1(a)news.eternal-september.org...
>>> "Matthew.Ridges" <none(a)host.com> wrote in message
>>> news:i3s0d3$b1e$1(a)speranza.aioe.org...
>>>>
>>>> "petrolcan" <petrolcan(a)SPAMgmail.com> wrote in message
>>>> news:MPG.26cb9110f6a5f7b3989873(a)news.virginmedia.com...
>>>> In article <i3rtb8$118$1(a)speranza.aioe.org>, Matthew.Ridges says...
>>>>>
>>>>> Basically ordered 2 tyres off ebay. I didn't receive them after about
>>>>> 2
>>>>> weeks. I queries it with the unhelpful seller who said he sent them so
>>>>> I
>>>>> should have them soon.
>>>>>
>>>>> I started a case on ebay, he provided me wih a tracking number and a
>>>>> courier
>>>>> company. I called the courier company who said it was a failed
>>>>> delivery and
>>>>> they have it at there depot. So I arranged delivery for monday, I
>>>>> stayed in
>>>>> and waited for it and it did not turn up again.
>>>>>
>>>>> So got back to the seller via the resolution system and they have not
>>>>> said a
>>>>> word as of yet, there normally respond within 20 minutes.
>>>>>
>>>>> The tracking number sauys its been delivered on the 2nd of August
>>>>> obviously
>>>>> not to me.
>>>>>
>>>>> So now what can I do as its all gone horribly wrong and the seller is
>>>>> not
>>>>> responding.
>>>>>
>>>>> Were talking �65 goods value aswell, so a lot to just let it go.
>>>>
>>>> Does the tracking info state that the tyres were delivered to your
>>>> address?
>>>>
>>>> No it only says delivered. Hang on I'll copy and paste:
>>>>
>>>> 02/08/2010 10:29:00 ON VAN The parcel has been loaded on to the
>>>> drivers van
>>>> 02/08/2010 20:25:00 DEPOT The parcel has been delivered
>>>> 02/08/2010 20:26:00 DEPOT The parcel has been despatched from
>>>> depot
>>>>
>>>>
>>>>
>>>> The seller says the tracking number states its been delivered but hes
>>>> not understanding that it hasn't. No sure how it says its been
>>>> delivered at 8.25pm and then at 8.26 despatched from depot.
>>>>
>>>> All turning in to a headache which the seller has gone mysteriously
>>>> quiet now and I'm out of pocket. I'm worried that as he provided
>>>> tracking that paypal won;t refund me.
>>>>
>>>> Just wondering what to do now.
>>>
>>>
>>> Have you been back onto the courier?
>>
>> I got a little tires chasing it as its not down to me to do it and is
>> costing me in mkaking calls to an expensive number. It was interparcel
>> that was used who seem very dredful upon speaking to them previously. The
>> lady on the phone couldn't quite figure out her computer then realised
>> what she did wrong which took a staggering 12 minutes on hold.
>
> You can get a 'normal' number for Interparcel from here:
> http://saynoto0870.com/search.php
>
> Niel
>

Morning all,

I contacted the courier again and they have now told me there are no scans
on the system for it and "it has been lost" and they are searching for it in
the next 72 hours and asked me for a description of it! I have added another
comment on the ebay resolution centre place and informed the seller the
courier he chose to use has now lost the item and I would like a refund.

As of yet they has refused to respond now.

In the help files it says I can't escalate it until ten days which ebay ill
decide the outcome. So if they fail to respond I'll escalate it and ebay
will see sense, I can only hope.

SO I guess I have to sit and wait for that time :)


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