From: A Sellers on 13 Aug 2010 08:01
"Niel Humphreys" <admin(a)sznzozwdzoznzczozmzpzuztzezrzs.co.uk> wrote in message
> "A Sellers" <Sellers(a)Hotmail.com> wrote in message
> > 1. The seller didn't inform the buyer when they've despatched the item.
> > Ideally
> > all sellers should do this, but many don't in my experience. This in
> > itself
> > however, hardly merits negative feedback.
> Not in itself no*
> > 2. The buyer should have been informed once a delivery had been attempted
> > normally by a card through the door. I don't know of any carrier or
> > courier
> > who as a matter of policy don't leave a card. The fact that one wasn't
> > left
> > in this case, or left in the wrong door, is presumably the fault of the
> > driver.
> > Again hardly the fault of the seller, or deserving of negative feedback.
> Not in itself no*
> > 3. Once the seller informed the buyer that a delivery had been attempted
> > but
> > had failed and provided the buyer with all the necessary information i.e.
> > the phone
> > number and address of the courier to arrange re-delivery there was nothing
> > else
> > the seller could be expected to do. The fact that they didn't offer any
> > addition
> > "help" whatever that was supposed to consist of, again hardly merits
> > negative
> > feedback.
> The seller did not give the buyer the phone number and address of the
> courier though, or even identify what courier was used.
> > 4. The fact that the telephonist at the Couriers didn't have a clue -
> > another beef
> > of the buyer, is again hardly the fault of the seller. Maybe the regular
> > telephonist
> > was on holiday that week. Again hardly deservong negative feedback.
> The buyer was not dealing with the courier, he was dealing with the seller's
> shipping agent.
> * I should point out at no point have I advise the buyer to leave negative
Fair enough. Thanks for the comprehensive answers.
I won't waste any more of your time by asking whether you think negative
feedback was justified in this case or not.
From: petrolcan on 13 Aug 2010 08:18
In article <f52e93dc-d684-40d1-b98b-9eebb8d6e941(a)l20g2000yqm.googlegroups.com>,
> On 13 Aug, 11:14, petrolcan <petrol...(a)SPAMgmail.com> wrote:
> <Fracker mode>
> > Another thing to consider is that that is not my only ebay account.
> Oh, so what have you got to hide?
From: TOG on 13 Aug 2010 08:32
On 13 Aug, 13:18, petrolcan <petrol...(a)SPAMgmail.com> wrote:
> Secret accounts? They're not secret at all.
I *told* you :-)))