From: Hugh on
Hi
Sould a new cheap Philips webcam to someone for a fiver and they've sent it
back saying they suspect its faulty/poor quality. I've tested it and it's
working as new/sent. Looking at the buyers feedback she seems to give
negative feedback and abuse to some sellars for charging high postage and
has been described as a nutter.
It seems this item was rejected because she changed her mind under the
excuse it was poor quality which is subjective given the fact its a cheapo
webcam. She also demands refunds for all postage costs. I think its easier
to politely refund and loose a fiver in costs as she is unlikely to be
reasonable. Can I bounce the Paypal money back + return postage so I can
get the seller Paypal fee back? or should I proceed differently. (probably
better to bite my lip than challenge this timewaster).

Hugh


From: Niel J Humphreys on
"Hugh" <naggers___remove____hole(a)tiscali.co.uk> wrote in message
news:476aae25$0$47134$892e7fe2(a)authen.yellow.readfreenews.net...
> Hi
> Sould a new cheap Philips webcam to someone for a fiver and they've sent
> it back saying they suspect its faulty/poor quality. I've tested it and
> it's working as new/sent. Looking at the buyers feedback she seems to
> give negative feedback and abuse to some sellars for charging high postage
> and has been described as a nutter.
> It seems this item was rejected because she changed her mind under the
> excuse it was poor quality which is subjective given the fact its a cheapo
> webcam. She also demands refunds for all postage costs. I think its
> easier to politely refund and loose a fiver in costs as she is unlikely to
> be reasonable. Can I bounce the Paypal money back + return postage so I
> can get the seller Paypal fee back? or should I proceed differently.
> (probably better to bite my lip than challenge this timewaster).


Yes log into Paypal and find the transaction on your statement. Click on
'details' and then towards the bottom of the details page will be a 'Refund
Item' link. When you refund this way you get your Paypal fees credited

I would also file a full Unpaid Item Dispute on this one if she's a bit
flakey. Hopefully she will ignore it and then you can close it and she won't
be able to leave you feedback. If she does kick off you can always change it
to a Mutual Cancellation anyway.
--

Niel H
http://stores.ebay.co.uk/Snowdon-Computers
http://www.ebayfaq.co.uk/


From: Me on

"Hugh" <naggers___remove____hole(a)tiscali.co.uk> wrote in message
news:476aae25$0$47134$892e7fe2(a)authen.yellow.readfreenews.net...
> Hi
> Sould a new cheap Philips webcam to someone for a fiver and they've sent
> it back saying they suspect its faulty/poor quality. I've tested it and
> it's working as new/sent. Looking at the buyers feedback she seems to
> give negative feedback and abuse to some sellars for charging high postage
> and has been described as a nutter.
> It seems this item was rejected because she changed her mind under the
> excuse it was poor quality which is subjective given the fact its a cheapo
> webcam. She also demands refunds for all postage costs. I think its
> easier to politely refund and loose a fiver in costs as she is unlikely to
> be reasonable. Can I bounce the Paypal money back + return postage so I
> can get the seller Paypal fee back? or should I proceed differently.
> (probably better to bite my lip than challenge this timewaster).
>
> Hugh
>

did you describe it as low quality.............if so then she was aware of
what it was.

what were your conditions ref postage.....

why are you worried about her being reasonable...............or are you a
100% feedbacker and worried about it..............if not refund only cost
and give her yet another neg.



From: Mike on
In message <x5edncBWENJ6KPfaRVnygQA(a)pipex.net>
at 18:35:16 on Thu, 20 Dec 2007, Niel J Humphreys
<admin(a)sznzozwzdzoznzczozmzpzuztzezrzs.co.uk> wrote
>I would also file a full Unpaid Item Dispute on this one if she's a bit
>flakey. Hopefully she will ignore it and then you can close it and she won't
>be able to leave you feedback. If she does kick off you can always change it
>to a Mutual Cancellation anyway.
>
I take it that means the seller can't leave fb too. I had a last minute
bidder on one of my items (rating 4) supposedly a good payer. I will
file payment reminder tonight, then give her a couple of days before
filing UID
--
Mike News
From: Niel J Humphreys on
"Mike" <turnpike_user(a)turnpike_REMOVEuser.THIScomANDTHIS> wrote in message
news:ojfKguAb6raHFwB3(a)turnpike.home...
> In message <x5edncBWENJ6KPfaRVnygQA(a)pipex.net>
> at 18:35:16 on Thu, 20 Dec 2007, Niel J Humphreys
> <admin(a)sznzozwzdzoznzczozmzpzuztzezrzs.co.uk> wrote
>>I would also file a full Unpaid Item Dispute on this one if she's a bit
>>flakey. Hopefully she will ignore it and then you can close it and she
>>won't
>>be able to leave you feedback. If she does kick off you can always change
>>it
>>to a Mutual Cancellation anyway.
> >
> I take it that means the seller can't leave fb too. I had a last minute
> bidder on one of my items (rating 4) supposedly a good payer. I will file
> payment reminder tonight, then give her a couple of days before filing UID


Nope, seller can always leave feedback.
--

Niel H
http://stores.ebay.co.uk/Snowdon-Computers
http://www.ebayfaq.co.uk/