From: Niel J Humphreys on
"Fran" <autumnacorn(a)vendredi.fr.com> wrote in message
news:heo71h$63l$1(a)news.eternal-september.org...
>
> "Niel J Humphreys" <admin(a)sznzozwdzoznzczozmzpzuztzezrzs.co.uk> wrote in
> message news:heo4lh$k96$1(a)energise.enta.net...
>> "Rob Morley" <nospam(a)ntlworld.com> wrote in message
>> news:20091127084742.65009968(a)bluemoon...
>>> On Fri, 27 Nov 2009 08:32:22 GMT
>>> petrolcan <petrolcanSPAM(a)gmail.com> wrote:
>>>
>>>> In article <20091127073932.7d3baa73(a)bluemoon>, Rob Morley says...
>>>> >
>>>> > On Thu, 26 Nov 2009 17:01:52 -0000
>>>> > Kim Andrews <bykimbo(a)hotmail.com> wrote:
>>>> >
>>>> > > If the seller's messed up, they have a clear choice of suck it up
>>>> > > and sell anyway, or grovel. They don't seem to want to do
>>>> > > either. :o) You, however, can't *force* them sell to you by any
>>>> > > practical means, so I'd say get your cash back by whatever means
>>>> > > is fastest, neg them and move on.
>>>> > >
>>>> > Neg them even if they give a quick refund?
>>>>
>>>> The OP said that the transaction happened four weeks ago.
>>>
>>> He's also been arsing around trying to get them to sell when they
>>> obviously don't want to - I wonder how much more quickly and easily
>>> everything would have gone if he'd just agreed to cancel when they
>>> asked.
>>
>> Quite, the OPs greed is not helping this be bought to a conclusion. No
>> doubt he will blame the seller for this instead of accepting that human
>> beings make mistakes from time to time and conceding that he can't
>> freeload on this one.
>>
>> From what I can see the seller held their hands up pretty early on and
>> admitted their mistake but the OP decided to be arsey about it. This put
>> the seller on the defensive as it was probably evident that the OP was
>> being a unreasomable person. So they (wrightly or wrongly) took steps to
>> protect their chances of getting an EBay fee refund by asking the OP to
>> agree to a mutual cancellation before processing the refund. Had the OP
>> said 'fair enough' accepted the seller made a human error in pricing from
>> the start and walked away like any reasonable person would do I imagine
>> this would all have been over and done with in a matter of minutes.
>>
>> Ebay has many buyers like this who don't want to accept that sellers can
>> make mistakes in listings when they see they have a possibility of
>> getting something for nothing (or on the cheap), sadly an example of the
>> society we live in these days.
>
> I think you need to go back and reread the original post. The seller did
> not make a simple mistake, they made a series of screw ups, INCLUDING
> confirmation of dispatch.

...which was probably automated.

> I don't see that as making an occasional mistake, they sound grossly
> incompetent to me.

What? It is incompetant to use seller aids such as Seller Manager which
sends out automated emails now? Please.

> The conclusion that the buyer is trying to freeload simply cannot be drawn
> from any of their posts.

I disagree

> I'm with Kim on this one. A sensible customer focussed approach. And yes,
> I have made mistakes in selling, but not one has rebounded on me, which I
> ascribe to the way it was handled.

It could have been handled better by both parties, this I agree and if you
read my post properly you'll see that I allude to.


From: petrolcan on
In article <heoboa$vel$1(a)energise.enta.net>, Niel J Humphreys says...
>
> "petrolcan" <petrolcanSPAM(a)gmail.com> wrote in message
> news:MPG.2579aa1ae28510a9989abb(a)text.news.virginmedia.com...
> >> Ebay has many buyers like this who don't want to accept that sellers can
> >> make mistakes in listings when they see they have a possibility of
> >> getting
> >> something for nothing (or on the cheap), sadly an example of the society
> >> we
> >> live in these days.
> >
> > Without wanting to start a row, you yourself are part of that society:
> >
> > http://groups.google.com/group/uk.people.consumers.ebay/msg/104db5d600c8
> > 151d
>
> Don't be a Spacker :)
>
> With respect, there is quite a difference in having a punt at something like
> that and kicking off & crying about it when orders get cancelled. There is
> no comparison to be made and that post is quite surprising & not something I
> would expect to be coming from you.

Like shooting fish in a barrel :-)
From: Fran on

"Niel J Humphreys" <admin(a)sznzozwdzoznzczozmzpzuztzezrzs.co.uk> wrote in
message news:heobri$vk5$1(a)energise.enta.net...

> What? It is incompetant to use seller aids such as Seller Manager which
> sends out automated emails now? Please.

The seller had already emailed the buyer to say they could not fulfil BEFORE
the despatch notice went out. A competent seller would have put a block on
further emails once they discovered the "mistake" and had emailed the buyer.
A competent seller would not send DESPATCH emails without a proper
fulfillment trigger. A fulfillment trigger includes stock picking and
automated postage requisition. Anyone who allows automated despatch emails
in that matter is either daft or trying to get funds released without
fulfilling the order.



From: Kim Andrews on
In article <MPG.257968cbc75c26a9989ab6(a)text.news.virginmedia.com>,
petrolcanSPAM(a)gmail.com says...
>

> It never died, it was having a seista ;-)

Don't knock the nap, at my age they're the only way I can make it to the
evening sometimes. ;o)


--
Cheers, Kimbo

Books, by Kimbo!
Used and collectible books at sensible prices.
Buy direct at www.booksbykimbo.com
Find me on Ebid http://uk.ebid.net/stores/Books-by-Kimbo
From: Kim Andrews on
In article <20091127073932.7d3baa73(a)bluemoon>, nospam(a)ntlworld.com
says...
>
> On Thu, 26 Nov 2009 17:01:52 -0000
> Kim Andrews <bykimbo(a)hotmail.com> wrote:
>
> > If the seller's messed up, they have a clear choice of suck it up and
> > sell anyway, or grovel. They don't seem to want to do either. :o)
> > You, however, can't *force* them sell to you by any practical means,
> > so I'd say get your cash back by whatever means is fastest, neg them
> > and move on.
> >
> Neg them even if they give a quick refund?

If that's what the buyer feels they deserve, and that was the impression
I got, they should do so and get on with their lives. I went onto
explain my view on receiving negs when you've cocked up, but you trimmed
that.


--
Cheers, Kimbo

Books, by Kimbo!
Used and collectible books at sensible prices.
Buy direct at www.booksbykimbo.com
Find me on Ebid http://uk.ebid.net/stores/Books-by-Kimbo