From: Mike on
In message <girccm$5ia$1(a)news.motzarella.org>
at 18:58:28 on Tue, 23 Dec 2008, Fran <usenet1304(a)btinternet.com> wrote
>Phone them. The call centre systems have access to information that isn't on
>line.
>
Thanks - I phoned them. They quoted the delivery office it'd been sent
from, but couldn't confirm delivery. My buyer's got in touch, so I am
happy now. It worries me when SD items don't get tracked properly
online
--
Mike News
From: Fran on

"Mike" <turnpike_user(a)turnpike_REMOVEuser.THIScomANDTHIS> wrote in message
news:ERcd4iVmsmUJFwfJ(a)turnpike.home...
> In message <girccm$5ia$1(a)news.motzarella.org>
> at 18:58:28 on Tue, 23 Dec 2008, Fran <usenet1304(a)btinternet.com> wrote
>>Phone them. The call centre systems have access to information that isn't
>>on
>>line.
> >
> Thanks - I phoned them. They quoted the delivery office it'd been sent
> from, but couldn't confirm delivery. My buyer's got in touch, so I am
> happy now. It worries me when SD items don't get tracked properly online

It would me, too, but at least it's there. Like I said, if they did deliver
late, claim the postage, hm? You're entitled, after all.


From: Grimly Curmudgeon on
We were somewhere around Barstow, on the edge of the desert, when the
drugs began to take hold. I remember "TOG(a)Toil"
<totallydeadmailbox(a)yahoo.co.uk> saying something like:

>[1] Straw poll - how much stuff has genuinely gone missing once you've
>posted it? In my case, zilch, which rather restores one's faith in the
>PO.

Two drafts, two parcels in the past decade.
From: Kr�ft�� on
Grimly Curmudgeon wrote:
> We were somewhere around Barstow, on the edge of the desert, when
> the
> drugs began to take hold. I remember "TOG(a)Toil"
> <totallydeadmailbox(a)yahoo.co.uk> saying something like:
>
>> [1] Straw poll - how much stuff has genuinely gone missing once
>> you've posted it? In my case, zilch, which rather restores one's
>> faith in the PO.
>
> Two drafts, two parcels in the past decade.

2 or 3 over the last couple of years.


From: News on
In message <ERcd4iVmsmUJFwfJ(a)turnpike.home>, Mike
<turnpike_user(a)turnpike_REMOVEuser.THIScomANDTHIS> writes

>It worries me when SD items don't get tracked properly online

Mike, the problem is not that anyone is trying to con you - the problem
is equipment, or lack of. You will be aware that when an SD item is
delivered, a signature is obtained, next to the bar code. Simple matter
to return to the delivery office, scan the bar code and confirm the
delivery? Well, yes and no. Yes, if the delivery office is a main
Royal Mail office, but no, if the DO is a smaller office. The bar codes
have to be posted to the nearest RM main office, for scanning.

Take Christmas Eve, for example. Postie delivers item, and returns bar
code to my office, by which time last post has already been collected.
Bar code its in office until tomorrow (Saturday), which it will be
posted, to be received by RM, probably Monday. Several days between
parcel being delivered and delivery confirmed.

Same situation at any other time - the bar codes are not usually posted
until the day after the item has been delivered. Add a day in the mail
(or more if weekend), and you can see why confirmation is often not
available until several days after delivery.
--
Geep (sub postmaster)