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From: bearclaw on 28 Jan 2007 12:53
Bought as a gift about one year ago, our freestanding Warmrails (model
no. TL6) electric towel warmer has served pretty well-- 'till last week
when the plastic insert holding the feet suddenly broke. The rack won't
stand without the feet, rendering the whole thing useless.

I went to the Warmrails website to see if I could order another insert,
and found that Warmrails knows about the part failure and offers a free
replacement insert made of metal.

Anyone with one of these towel-warmers should know about this. I haven't
seen it advertised anywhere, so here's the URL:

http://warmrails.com/

Click on the "Replacement Parts/Accessories" link in the left side frame
and fill in the info to get a replacement insert mailed out to you
within 3-5 working days.
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