ebay remove neg i left without telling or explaining
in [eBay]
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From: Jim E on 8 Mar 2010 17:05 Bought 3 identical items on ebay for 8.99 Then discovered same seller selling same items at 1.18 on amazon. Asked seller for explanation but they refused. Left negative feedback saying seller selling items at 1.18 on amazon feel ripped off. Ebay removed the feedback and the rating and didnt tell me. There was no option to email them so I had to phone them. 15mins on an 0845 number not sure what this cost me. Person couldnt explain and suggested seller had appealed and feedback was removed. I told him that once before I had mentioned a paypal claim in a neg and was told I couldnt do that as against the rules. They put up a wording saying `comments removed` but the rating still was left and I was able to reword myt comments by using the follow up procedure. Guy on phone said he would escalate it to find out why then I got this reply. Hello xxxxxxxxxxx Good day!This is regarding of your call a while ago about the feedback that you left for your seller and you cannot see it.as we forwarded this issue to the relevant department and they have conclude that the feedback was really have been removed and the rating was also been removed.thank you and have a wonderfull day! How totally unprofessional. I have written to ask why. Anyone here know of any rules I have broken and even if I did surely I am entitled to be told that my feedback has been removed?
From: Jim E on 8 Mar 2010 17:11 "Jim E" <jimmeeee> wrote in message news:ZsidnaCqiu4p6QjWnZ2dnUVZ7vudnZ2d(a)brightview.co.uk... > Bought 3 identical items on ebay for 8.99 > > Then discovered same seller selling same items at 1.18 on amazon. > > Asked seller for explanation but they refused. > > Left negative feedback saying seller selling items at 1.18 on amazon feel > ripped off. > > Ebay removed the feedback and the rating and didnt tell me. There was no > option to email them so I had to phone them. > > 15mins on an 0845 number not sure what this cost me. Person couldnt > explain > and suggested seller had appealed and feedback was removed. I told him > that > once before I had mentioned a paypal claim in a neg and was told I couldnt > do that as against the rules. They put up a wording saying `comments > removed` but the rating still was left and I was able to reword myt > comments > by using the follow up procedure. > > Guy on phone said he would escalate it to find out why then I got this > reply. > > Hello xxxxxxxxxxx > > Good day!This is regarding of your call a while ago about the feedback > that you left for your seller and you cannot see it.as we forwarded this > issue to the relevant department and they have conclude that the > feedback was really have been removed and the rating was also been > removed.thank you and have a wonderfull day! > > > How totally unprofessional. > > I have written to ask why. > > Anyone here know of any rules I have broken and even if I did surely I am > entitled to be told that my feedback has been removed? > > > > sorry posted this twice!
From: Fran on 8 Mar 2010 17:31 "Jim E" <jimmeeee> wrote in message news:ZsidnaCqiu4p6QjWnZ2dnUVZ7vudnZ2d(a)brightview.co.uk... > Bought 3 identical items on ebay for 8.99 > > Then discovered same seller selling same items at 1.18 on amazon. > > Asked seller for explanation but they refused. > > Left negative feedback saying seller selling items at 1.18 on amazon feel > ripped off. > You absolute plonker. The feedback you left was quite rightly removed by Ebay. For once, they did the right thing.
From: Niel J Humphreys on 8 Mar 2010 17:34 "Fran" <autumnacorn(a)vendredi.fr.com> wrote in message news:hn3tra$fl2$2(a)news.eternal-september.org... > > "Jim E" <jimmeeee> wrote in message > news:ZsidnaCqiu4p6QjWnZ2dnUVZ7vudnZ2d(a)brightview.co.uk... >> Bought 3 identical items on ebay for 8.99 >> >> Then discovered same seller selling same items at 1.18 on amazon. >> >> Asked seller for explanation but they refused. >> >> Left negative feedback saying seller selling items at 1.18 on amazon feel >> ripped off. >> > > You absolute plonker. The feedback you left was quite rightly removed by > Ebay. For once, they did the right thing. Agreed, shame sellers can no longer neg buyers else you'd have got a well desrved red blob from the seller. I imagine it is the accusation that the seller ripped you off that got the neg removed - and also the fact that you were pointing people to a ribal site of Ebay.
From: DubDriver on 8 Mar 2010 19:03
"Jim E" <jimmeeee> wrote in message news:1MmdnfHvh9dj6AjWnZ2dnUVZ8nKdnZ2d(a)brightview.co.uk... > > "Jim E" <jimmeeee> wrote in message > news:ZsidnaCqiu4p6QjWnZ2dnUVZ7vudnZ2d(a)brightview.co.uk... >> Bought 3 identical items on ebay for 8.99 >> >> Then discovered same seller selling same items at 1.18 on amazon. >> >> Asked seller for explanation but they refused. >> >> Left negative feedback saying seller selling items at 1.18 on amazon feel >> ripped off. >> >> Ebay removed the feedback and the rating and didnt tell me. There was no >> option to email them so I had to phone them. >> >> 15mins on an 0845 number not sure what this cost me. Person couldnt >> explain >> and suggested seller had appealed and feedback was removed. I told him >> that >> once before I had mentioned a paypal claim in a neg and was told I >> couldnt >> do that as against the rules. They put up a wording saying `comments >> removed` but the rating still was left and I was able to reword myt >> comments >> by using the follow up procedure. >> >> Guy on phone said he would escalate it to find out why then I got this >> reply. >> >> Hello xxxxxxxxxxx >> >> Good day!This is regarding of your call a while ago about the feedback >> that you left for your seller and you cannot see it.as we forwarded this >> issue to the relevant department and they have conclude that the >> feedback was really have been removed and the rating was also been >> removed.thank you and have a wonderfull day! >> >> >> How totally unprofessional. >> >> I have written to ask why. >> >> Anyone here know of any rules I have broken and even if I did surely I am >> entitled to be told that my feedback has been removed? >> >> >> >> > > sorry posted this twice! So it seems you think it's the sellers fault that you didn't check the prices on Amazon first |