From: dustie on
Grrrr

Bought a pair of second hand CD decks last week on Ebay for 240 quid (plus
15 quid shipping). They arrived in the post this weekend and the seller had
basically just chucked them in a box and put a bit of card inbetween them.
No other protection/cushioning of any kind. One of the decks is faulty (it
comes up with an error number and a quick Google search says it means a
technical fault that needs to be referred to the manufacturer) and it
probably got damaged in the post. I've mailed the seller telling him I want
to return them for a refund and am waiting for a reply back. What concerns
me is that it states on the item that he doesn't accept returns. Do I have
a case if he tries to ignore me or refuses to refund me?

Cheers



From: petrolcan on
In article <6VYXn.75129$m87.24120(a)hurricane>, dustie says...
>
> Grrrr
>
> Bought a pair of second hand CD decks last week on Ebay for 240 quid (plus
> 15 quid shipping). They arrived in the post this weekend and the seller had
> basically just chucked them in a box and put a bit of card inbetween them.
> No other protection/cushioning of any kind. One of the decks is faulty (it
> comes up with an error number and a quick Google search says it means a
> technical fault that needs to be referred to the manufacturer) and it
> probably got damaged in the post. I've mailed the seller telling him I want
> to return them for a refund and am waiting for a reply back. What concerns
> me is that it states on the item that he doesn't accept returns. Do I have
> a case if he tries to ignore me or refuses to refund me?

He may state that he doesn't accept returns but he has no choice but to do so.

Try to communicate with the seller and if he is playing silly buggers just open
a dispute.
From: Fran on

"dustie" <xxdjdustxx(a)ntlworld.com> wrote in message
news:6VYXn.75129$m87.24120(a)hurricane...
> Grrrr
>
> Bought a pair of second hand CD decks last week on Ebay for 240 quid (plus
> 15 quid shipping). They arrived in the post this weekend and the seller
> had basically just chucked them in a box and put a bit of card inbetween
> them. No other protection/cushioning of any kind. One of the decks is
> faulty (it comes up with an error number and a quick Google search says it
> means a technical fault that needs to be referred to the manufacturer) and
> it probably got damaged in the post. I've mailed the seller telling him I
> want to return them for a refund and am waiting for a reply back. What
> concerns me is that it states on the item that he doesn't accept returns.
> Do I have a case if he tries to ignore me or refuses to refund me?
>

How did you pay?


From: Peter Crosland on
"dustie" <xxdjdustxx(a)ntlworld.com> wrote in message
news:6VYXn.75129$m87.24120(a)hurricane...
> Grrrr
>
> Bought a pair of second hand CD decks last week on Ebay for 240 quid (plus
> 15 quid shipping). They arrived in the post this weekend and the seller
> had basically just chucked them in a box and put a bit of card inbetween
> them. No other protection/cushioning of any kind. One of the decks is
> faulty (it comes up with an error number and a quick Google search says it
> means a technical fault that needs to be referred to the manufacturer) and
> it probably got damaged in the post. I've mailed the seller telling him I
> want to return them for a refund and am waiting for a reply back. What
> concerns me is that it states on the item that he doesn't accept returns.
> Do I have a case if he tries to ignore me or refuses to refund me?


Was it a trader who sold it and how did you pay?

Peter Crosland


From: dustie on
> Was it a trader who sold it and how did you pay?
>
> Peter Crosland

Paid with Paypal. Erm, I think it was just a private sale, not a "shop" as
such...