From: spendwize.com on

xxxxo
-------------------------------------
Ohioguy wrote:

Of course you have recourse. Complain to the company! When they cancelled
the camera, they should have notified you and given you the option to redo
your entire order. if they did not do so, then you should return the card
at their postage expense (ask for aN RTV number) and tell them you want
all the expense associated with the card refunded.


> Recently, we had our ~1 year old digital camera stolen, so I went
> back to ecost.com, to purchase another refurbished one for $99 plus
> ship. They charge $10.99 for shipping. It seemed a little high, but
> that's only about 11% of the order total, so I figured ok. I also
> added
> on a 4GB class 6 SD card for $9.99 The camera said "temporarily
> out of
> stock", but let me add it to the cart and purchase it.

> Well, they decided to ship the SD card, and cancelled the camera
> part
> of my order. Now I have evidently paid $11 to ship a $10 item the size

> of a postage stamp. I'm rather annoyed, to put it mildly. As a rule,
> I
> never, ever pay more than 50% of the cost of an item in shipping - I
> find it locally instead of paying more than that.

> Do I have any recourse?





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From: Warren Block on
Ohioguy <none(a)none.net> wrote:
> Recently, we had our ~1 year old digital camera stolen, so I went
> back to ecost.com, to purchase another refurbished one for $99 plus
> ship.

Yikes, they're 2.25 out of 10 on resellerratings.

> They charge $10.99 for shipping. It seemed a little high, but
> that's only about 11% of the order total, so I figured ok. I also added
> on a 4GB class 6 SD card for $9.99 The camera said "temporarily out of
> stock", but let me add it to the cart and purchase it.
>
> Well, they decided to ship the SD card, and cancelled the camera part
> of my order. Now I have evidently paid $11 to ship a $10 item the size
> of a postage stamp. I'm rather annoyed, to put it mildly. As a rule, I
> never, ever pay more than 50% of the cost of an item in shipping - I
> find it locally instead of paying more than that.
>
> Do I have any recourse?

Enter a review for ecost on resellerratings.com and describe the
problem. They have someone reading those and responding, but if their
rating is already that low it may mean they're not too worried about
keeping customers happy.

--
Warren Block * Rapid City, South Dakota * USA
From: Al on
On Nov 6, 6:51 am, Shawn Hirn <s...(a)comcast.net> wrote:
> In article <pisIm.3122$Sw5.2...(a)newsfe16.iad>, Ohioguy <n...(a)none.net>
> wrote:
>
> > Recently, we had our ~1 year old digital camera stolen, so I went
> > back to ecost.com, to purchase another refurbished one for $99 plus
> > ship. They charge $10.99 for shipping. It seemed a little high, but
> > that's only about 11% of the order total, so I figured ok. I also added
> > on a 4GB class 6 SD card for $9.99 The camera said "temporarily out of
> > stock", but let me add it to the cart and purchase it.
>
> > Well, they decided to ship the SD card, and cancelled the camera part
> > of my order. Now I have evidently paid $11 to ship a $10 item the size
> > of a postage stamp. I'm rather annoyed, to put it mildly. As a rule, I
> > never, ever pay more than 50% of the cost of an item in shipping - I
> > find it locally instead of paying more than that.
>
> > Do I have any recourse?
>
> What response did you get when you contacted eCost.com with your
> complaint?

This is OG. He usually leaves critical facts out of the post for some
reason.
I went to ecost and they had 500+ cameras at $100 or less and not a
single one of them showed out of stock. How did OG even find one out
of stock, much less pick that over hundreds others?
He leaves us spinning our wheels by jumping to early conclusions.
From: Bc112 on
On Nov 5, 11:35 am, Al <albun...(a)mailinator.com> wrote:
> On Nov 4, 11:14 pm, Ohioguy <n...(a)none.net> wrote:
>
> >    Recently, we had our ~1 year old digital camera stolen, so I went
> > back to ecost.com, to purchase another refurbished one for $99 plus
> > ship.  They charge $10.99 for shipping.  It seemed a little high, but
> > that's only about 11% of the order total, so I figured ok.  I also added
> > on a 4GB class 6 SD card for $9.99  The camera said "temporarily out of
> > stock", but let me add it to the cart and purchase it.
>
> >    Well, they decided to ship the SD card, and cancelled the camera part
> > of my order.  Now I have evidently paid $11 to ship a $10 item the size
> > of a postage stamp.  I'm rather annoyed, to put it mildly.  As a rule, I
> > never, ever pay more than 50% of the cost of an item in shipping - I
> > find it locally instead of paying more than that.
>
> >    Do I have any recourse?
>
> It sounds like you are posting prematurely or incompletely.
> Have you contacted them?
> Have they separately reinstated the camera order? Did you request that
> with no shipping?
> Boy, you sure have plenty of trouble with cameras.

He has trouble with everything.

I've never seen a person so inept at just about everything.
From: Al on
On Nov 6, 8:00 am, Bc112 <s200hondas...(a)gmail.com> wrote:
> On Nov 5, 11:35 am, Al <albun...(a)mailinator.com> wrote:
>
>
>
>
>
>
>
> > On Nov 4, 11:14 pm, Ohioguy <n...(a)none.net> wrote:
>
> > > Recently, we had our ~1 year old digital camera stolen, so I went
> > > back to ecost.com, to purchase another refurbished one for $99 plus
> > > ship. They charge $10.99 for shipping. It seemed a little high, but
> > > that's only about 11% of the order total, so I figured ok. I also added
> > > on a 4GB class 6 SD card for $9.99 The camera said "temporarily out of
> > > stock", but let me add it to the cart and purchase it.
>
> > > Well, they decided to ship the SD card, and cancelled the camera part
> > > of my order. Now I have evidently paid $11 to ship a $10 item the size
> > > of a postage stamp. I'm rather annoyed, to put it mildly. As a rule, I
> > > never, ever pay more than 50% of the cost of an item in shipping - I
> > > find it locally instead of paying more than that.
>
> > > Do I have any recourse?
>
> > It sounds like you are posting prematurely or incompletely.
> > Have you contacted them?
> > Have they separately reinstated the camera order? Did you request that
> > with no shipping?
> > Boy, you sure have plenty of trouble with cameras.
>
> He has trouble with everything.
>
> I've never seen a person so inept at just about everything.

And he never reveals the follow up where he ends up spending more than
people who never try to save. He will try to bargain for 5-6 pepper
seeds through the mail and blow $150 on a Windows XP that won't
validate and so forth. It goes on and on and the other groups have fun
with him too. At times he purports to be somewhat computer savvy and
then he reveals a tremendous lack of knowledge of his own computer.
He changes names on the various groups, but mistakenly left his
complete name and address in one place. The story I liked best is
where he defended his use of the newly purchased beat-up $500 Ford van
for a long distance family vacation by saying someone told him that in
a nuclear attack, the electronics on that old van would still somehow
function. Fifteen people in this group almost had to go for emergency
hernia surgery from laughing so hard.